Q&A
Q: What types of hoists does KUNHE offer?
A:KUNHE suppliesFull range of mini hoists, rope ascenders, electric elevators, electric hoists, tirfor winches, hanging cages, lifting slings, handling tools, winches, intelligent lifting machines; covering all categories including high-altitude work baskets, elevator installation equipment, bridge construction hanging cages, and intelligent handling solutions.
Q: What industries do your hoists serve?
A: Widely used in building decoration, high-altitude maintenance, warehouse logistics, factory production, bridge engineering and mining hoisting.
Q: How long is your delivery time?
A: Standard models in stock ship within 3~7 working days; customized orders need 15~25 working days according to modification details.
Q: What is your terms of payment ?
A: 30% T/T deposit before production, balance paid against copy of Bill of Lading.
Q: What is your general international express?
A: Small samples by DHL/FedEx/TNT; bulk goods by sea or air freight as clients' requirement.
Q: Can I customize the hoists to meet my specific requirements?
A: Yes, we support custom voltage(110V/220V/380V), remote control, lifting height, surface color and logo printing.
Q: Do you offer training for operating your hoists safely?
A: We supply detailed English operation manual & operation video; online technical guidance is available anytime.
Q: What safety features do your hoists come with?
A: Dual mechanical+electronic brake, auto-lock when power cut; upper/lower limit protection, overload protection to avoid accident.
Q: How can I request a quote for your hoists?
A: Send us required model, load capacity, lifting height and voltage via WhatsApp/Email, we will quote within 24 hours.
Q: Do you offer installation services for your hoists?
A: We don't provide overseas on-site installation, but offer full installation guide and after-sale technical support remotely.